JOB LISTINGS:

Please apply by submitting your resume and cover letter in PDF form to info@ambientetile.com with the subject line in the format of "First Name Last Name: Title". The cover letter should be addressed to Elisha Moffitt. No phone calls please.

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Date Posted: 10/30/2023

Title: Showroom Coordinator

Job Type: Full-time in the office

Experience: Entry-Level

Pay: $25/hour

Summary: The Showroom Coordinator is a crucial supporting role within the Ambiente team, responsible for managing showroom organization and ensuring smooth operations. With a focus on delivering an exceptional customer experience, the Showroom Coordinator assists with sales and marketing activities, maintains showroom displays, manages inventory, and handles administrative tasks.

Responsibilities:

Customer Service:

• Interact with customers by warmly greeting them, being available for both virtual and in-person design meetings, and ensuring your presence in the showroom to accommodate unexpected appointments.
• Field inquiries through various channels and accurately gather customer information for the appropriate team members.

Sales Support:

• Schedule virtual and in-person appointments. Support remote designers by facilitating virtual appointments in the showroom by meeting with clients and gathering materials.
• Assist sales team with presentations by scheduling, facilitating communication, creating slideshows, organizing necessary materials, and arranging logistics such as catering.

Marketing Support:

• Manage products and collection pages on the website, ensuring accurate data entry for new items and providing an engaging virtual showroom experience.
• Assist with creative tasks, contributing to our digital presence by crafting engaging social media captions, scheduling posts, and occasionally helping create captivating email newsletters and blogs.

Showroom Operations:

• Coordinate showroom operations to create an appealing and welcoming environment. This includes updating displays, removing discontinued products, and adding new products.
• Ensure showroom organization, cleanliness, and orderliness.
• Facilitate the Showroom Designer rotation by directing new clients to the appropriate team member and connecting existing clients with their respective Showroom Designer.

Inventory and Sample Management:

• Manage customer and showroom samples. Receive and inspect incoming sample shipments and communicate with Showroom Designers.
• Ensure the tile library is stocked, organized, and up to date. Monitor inventory levels, restock as needed, and maintain inventory management systems.

Administrative Support:

• Provide administrative support, such as data entry, filing, and order management.
• Connect with suppliers by setting up meetings, maintaining pricelists, organizing supplier documents, and participating in vendor training to maintain product knowledge.
• Handle inquiries from customers regarding inventory, orders, and product information.

Qualifications:

• College Degree/Diploma and/or prior experience in a related field
• Interest in interior design and previous experience in the design industry
• Design skills including the ability to read blueprints, construction specifications, and architectural drawings. We are willing to teach the right candidate
• Good communication and problem-solving skills
• Collaborative, positive attitude - team player
• Basic computer skills: Microsoft Office Suite
• Strong organizational skills
• Reliable transportation and good driving record